Returns & Exchanges
At CAMILLA, we want you to be completely satisfied with your purchase. If your handcrafted piece isn't quite right, we offer returns on full-priced items within 30 days of delivery.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Prepare Your Package
Carefully pack your items in their original packaging, ensuring all boutique tags and security seals remain attached and intact.
Label and Post
Download and print your prepaid shipping label from the portal, affix it to your parcel, and drop it off at any authorized post office or collection point.
Refund Processing
Once our quality suite receives and inspects your return, your refund or store credit will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing